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Your Data, Our Responsibility

Bilbet Privacy Policy — How We Keep Your Information Safe

Bilbet believes your personal data belongs to you. We are fully transparent about what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Data Collection Use of Data Data Sharing Security Cookies Your Rights Data Storage FAQ

How bilbet protects your privacy

A quick overview of our core data protection pillars

SSL Encryption

Every connection to the bilbet site is secured with 256-bit SSL encryption. Your login credentials, payment details, and personal information cannot be accessed by any third party.

Secure Data Storage

Your data is stored on bilbet's secure servers, accessible only to authorized staff. It is never sold to third parties.

Limited Data Collection

Bilbet collects only the information strictly necessary to operate its services. We do not request unnecessary or irrelevant data.

Never Sold to Third Parties

Bilbet never sells your personal data to advertisers, data brokers, or marketing companies. Information is not shared with any third party except where required by law.

Your Control

You have the full right to view, correct, or request deletion of your account information on bilbet.

Compliance with International Standards

Bilbet complies with international data protection standards. Our privacy policy is updated regularly to ensure the highest level of protection.

Table of Contents
Section 01

What Information We Collect

Bilbet collects certain personal information to operate its services properly. We always aim to collect as little as possible — only what is absolutely necessary. A detailed breakdown by category is provided below.

Identity-Related Information

  • Full name and date of birth
  • National ID number or passport number (for KYC verification)
  • Address and country of residence
  • Email Address and Mobile Number

Financial Information

  • BKash, Nagad, or other mobile banking account number
  • Deposit & Withdrawal History
  • Transaction Time & Amount

Technical Information

  • IP Address and Device Type
  • Browser Type & Operating System
  • Site Access Time & Session Data
  • Cookies & Tracking Information (discussed in detail below)

Gaming Activity Data

  • Games played and time spent
  • Betting History & Game Results
  • Bonus Claim & Usage Records
Please Note: bilbet never stores your bank password, PIN, or full card number. All payment processing is handled through fully encrypted channels.
Section 02

How Your Information Is Used

Bilbet uses collected data for specific purposes only. We never misuse data or use it beyond its intended scope. The reasons are clearly outlined below:

Purpose of Use Data Types Legal Basis
Account Registration Identity & Contact Information Contract Performance
KYC Verification ID document, address Legal Obligation
Payment Processing Financial Information Contract Performance
Site Improvement Technical & Gaming Information Legitimate Interest
Fraud Prevention IP, Device, Transactions Legal Obligation
Promotions & Offers Contact & Gaming Information Consent
Customer Service All Data Types Contract Performance
Please Note: bilbet does not send promotional emails or SMS without your consent. You can opt out of marketing communications during registration or at any time afterward.
Section 03

Data Sharing Policy

Bilbet never sells your personal data. In certain limited cases, we may share specific information with trusted third parties — always in a controlled manner and under strict agreements.

Who We Share Data With

  • Payment Processor: Mobile banking partners including bKash and Nagad, to process transactions.
  • Game Provider: Game session data is shared with the game providers available on the bilbet platform.
  • Identity Verification Service: Approved verification bodies for the KYC process.
  • Law enforcement agencies: Information required under legal orders or regulatory authority directives.
  • Cloud Service Provider: Secure cloud partners for data storage and processing.
Rest assured: bilbet does not sell or rent your personal data to advertisers, data brokers, or any other commercial entity.
Section 04

Data Security Measures

Bilbet follows industry-standard technologies and processes to protect your data. Our security operates across multiple layers, so your information remains safe even if one layer is compromised.

Technical Protection

  • 256-bit SSL/TLS encryption is active across the entire site.
  • Sensitive data (passwords, ID numbers) is stored in hashed form.
  • Regular security audits and penetration testing.
  • Database access is strictly controlled and logged.
  • DDoS protection and firewall are active.

Institutional Protection

  • Only authorized staff have access to personal data.
  • All staff receive data protection training.
  • A rapid response plan is in place for data breach incidents.
  • In the event of a data breach, affected users will be notified within 72 hours.
Section 05

Cookie Policy

The bilbet website uses cookies to improve your experience. Cookies are small files stored in your browser that help certain site features run smoothly.

Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions and core site functionality. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and site settings.
  • Analytics Cookies: To understand site traffic and user behavior (anonymized data).
  • Marketing Cookies: Shown to display relevant offers, activated only with your consent.

You can manage or delete cookies from your browser settings at any time. Please note that disabling essential cookies may affect the availability of certain site features.

Section 06

Your Rights

Bilbet believes you should have full control over your own data. Here are your six key rights:

1
Right to Access Data

You can request to see what information bilbet holds about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain circumstances.

4
Right to Restrict Processing

In certain cases, you can request that the processing of your data be restricted.

5
Right to Data Portability

You can request a copy of your data in a structured, portable format.

6
Right to Withdraw Consent

You may withdraw consent for marketing or optional processing at any time.

To exercise your rights, contact the bilbet support team by email. Requests are typically processed within 30 days.
Section 07

Data Retention Period

Bilbet does not retain data longer than necessary. Retention periods are determined based on the type of information.

Data Types Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal Obligation
Transaction Records 7 years Financial Regulatory Laws
KYC Documents 5 years after account closure Anti-Money Laundering Regulations
Gaming History 3 years Dispute Resolution
Cookies & Session Data End of session or up to 1 year Site Functionality
Marketing Consent Records 3 years after consent withdrawal Legal Evidence
Section 08

Protection of Minors

Bilbet does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

Age verification is carried out at registration, and KYC documents may be requested in cases of doubt. If a parent or guardian believes their child has created a bilbet account, please contact our support team immediately — the account will be closed without delay.

For parents: bilbet provides responsible gaming tools. Parents are advised to use parental control software to keep minors away from online gaming.
Section 09

Privacy Policy Updates

Bilbet reserves the right to update this privacy policy at any time. Changes may be driven by new legal requirements, technological updates, or service improvements.

  • For significant changes, a notification will be sent to your registered email address.
  • The date of any changes will be shown at the top of this page as "Last Updated".
  • Continued use of bilbet services after a revised policy is published constitutes acceptance of the updated policy.
Section 10

Contact

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact the bilbet support team.

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Usually within 24-48 hours
After receiving your privacy request, bilbet will respond in writing within 30 days. In urgent cases, we will make every effort to respond sooner.
Section 11

Frequently Asked Questions (FAQ)

No, bilbet never sells your personal data to third parties. Limited data is shared only with partners necessary to operate the service — such as payment processors or game providers — and this is strictly governed by contractual agreements.

Yes, you may request the deletion of your data by contacting the bilbet support team. However, certain data (such as transaction records) is required to be retained for a specified period due to legal obligations.

No. bilbet stores passwords as encrypted hashes — plain-text passwords are never stored. No bilbet employee can view or access your password. If anyone asks for your password by phone or chat, they are not a bilbet representative.

bilbet identifies approximate location through IP address only — this is necessary for fraud prevention and regulatory compliance. bilbet does not track your device's GPS or real-time location.

bilbet uses multi-layered security. Sensitive data is always encrypted, making it extremely difficult to read even if stolen. In the event of a security incident, affected users will be notified within 72 hours.

Every marketing email includes an "Unsubscribe" link at the bottom. You can also opt out of marketing communications at any time via your account settings or by contacting our support team. This will not affect your access to our services.

Join bilbet — A Safe and Trusted Platform

Your privacy is our priority. Register with bilbet and enjoy the best gaming experience with the highest level of security.

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